Effective Date: 01 December 2022
Introduction
At DataXpie Cloud (“we”, “us”, or “our”), we take your privacy seriously. This Privacy Policy outlines our commitment to protecting your personal information and details how we collect, use, and safeguard your data. We adhere to the laws of England and Wales regarding data protection and privacy and are dedicated to maintaining transparency in our operations.
Information We Collect
We collect various types of information from our users to provide high-quality services effectively. This information can be categorized as follows:
Personal Information: This includes data that can identify you as an individual, such as your name, email address, postal address, phone number, and payment information. We collect this information when you create an account, place an order, or interact with our services.
Technical Data: We gather information about your device and internet connection, including your IP address, browser type, operating system, and device type. This data helps us optimize our services and improve user experience.
Cookies and Tracking Technologies: Our website utilizes cookies and similar technologies to enhance functionality and analyze website traffic. Cookies are small files stored on your device that track your interactions with our site. We use both first-party cookies (set by our website) and third-party cookies (set by external services) to improve user experience and tailor content to your preferences.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision: To provide, maintain, and improve our services, ensuring that they meet your needs and preferences.
Account Management: To create and manage your account, process transactions, and provide customer support.
Communication: To send you service-related information, updates, and promotional materials that may interest you.
Security: To protect your data and ensure the security of our services by detecting and preventing fraud or unauthorized access.
Analytics: To analyze user behavior and preferences to enhance our website’s functionality and user experience.
Sharing Your Information
We may share your personal information with trusted third parties under specific circumstances:
Service Providers: We may engage third-party vendors to assist us in providing our services, such as payment processors, hosting services, and analytics providers. These third parties will have access to your information only to perform their tasks on our behalf and are obligated to protect your data.
Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction.
Data Security Measures
We take data security seriously and implement various measures to protect your personal information:
Encryption: We use encryption protocols to secure sensitive information transmitted over the internet.
Access Control: We restrict access to your data to authorized personnel only, ensuring that your information is handled securely.
Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.
Incident Response Plan: We have a plan in place to respond to any data breaches or security incidents, ensuring that we address issues swiftly and transparently.
Data Retention Policy
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data deleted, you may contact us, and we will respond promptly in accordance with applicable data protection laws.
Your Rights Regarding Your Information
As a user, you have specific rights concerning your personal data under the data protection laws of England and Wales:
Right to Access: You have the right to request copies of your personal information that we hold.
Right to Rectification: If you believe your information is incorrect or incomplete, you have the right to request that we correct it.
Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Object: You can object to the processing of your data for marketing purposes at any time.
Right to Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we do, we will notify you by revising the effective date at the top of this policy. We encourage you to review this policy regularly to stay informed about our data practices.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: support[at]dataxpie[dot]com